Usage & overages
What's included, and what extra usage costs.
Additional usage beyond your included monthly allowance is billed at the overage rate for your plan. Usage can keep going after you reach your allowance, so you're not cut off mid-conversation, or you can choose to pause texting at 100% instead. SMS counts every text sent and received, including texts with your vendors. The rates are listed below.
| Plan | Included AI call minutes | Included SMS | Extra AI call minute | Extra SMS |
| Multi-Location Basic | 500 / month | 1,200 / month | $0.20 per minute | $0.03 per SMS |
| Multi-Location Pro | 1,500 / month | 3,200 / month | $0.15 per minute | $0.03 per SMS |
Additional location: $39/month per location, on either plan. Additional AI agent: $69/month. Advanced reporting, custom workflows, Location Managers, Review requests, Appointment reminders, Quotes & deposits, Invoices & Get Paid, Lead sites and Vendors are included as listed in each plan, with no extra fees.
This month · example
Your dashboard shows usage for the month and an estimate of any extra usage charges.
80%You're approaching your included monthly usage.
90%You're close to your included monthly usage limit. Additional usage may result in overage charges.
100%You've reached your included monthly usage. Additional usage will be billed at the applicable overage rate.